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Privacy Policy

Last updated: 12/30/2025
1. Introduction

Welcome to HealthLinks ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our mobile application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.healthlinksug.com/ or use the HealthLinks mobile application.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect via the Application depends on the content and materials you use, and includes:

Personal Data

Demographic and other personally identifiable information (such as your name and email address) that you voluntarily give to us when choosing to participate in various activities related to the Application, such as chat, posting in the forums, liking posts, sending feedback, and responding to surveys.

Derivative Data

Information our servers automatically collect when you access the Application, such as your native actions that are integral to the Application, including liking, re-blogging, or replying to a post, as well as other interactions with the Application and other users via server log files.

Geo-Location Information

We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Application, to provide location-based services (such as finding nearby emergency services or pharmacies). If you wish to change our access or permissions, you may do so in your device's settings.

Mobile Device Access

We may request access or permission to certain features from your mobile device, including your mobile device's camera, microphone, sensors, storage, and other features. If you wish to change our access or permissions, you may do so in your device's settings.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

  • Create and manage your account.
  • Facilitate communication between you and healthcare providers.
  • Process payments and refunds.
  • Send you email regarding your account or order.
  • Enable user-to-user communications.
  • Generate a personal profile about you to make future visits to the Application more personalized.
4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

HealthLinks

Kampala, Uganda

Email: support@healthlinksug.com